Your PayZe Wallet
Everything you need to know
ALL YOUR PAYZE CARDS
IN ONE PLACE.
Pay easy with PayZe.
Here is how you use it
Registering your PayZe Wallet
Registering your PayZe Wallet
1. Tap on “Tap here to Login or Register”.
2. Tap on “Register” located in the footer.
3. Enter your mobile number.
4. Enter the 4-digit captcha code displayed to the right.
5. Tick boxes to confirm your age and to accept our Terms & Conditions.
6. Tap Submit (If the button is greyed out please check you have all the fields filled out).
7. An SMS Verification code will be sent to your mobile number.
8. Enter your 6 digit verification number.
Login
Login
1. Tap on “Tap here to Login or Register”.
2. Enter your mobile number and password.
3. Enter the 4-digit captcha code displayed to the right.
4. Tap Submit (If the button is greyed out please check you have all the fields filled out).
(If you have forgotten your password, you can reset your password by clicking on ‘Forgot Password’ in the footer)
Using & managing your cards
Adding a PayZe Card
You can add your PayZe Gift Cards to your PayZe Wallet!
1. On the home screen, tap ‘Add’ located in the top right corner.
2. Add the card number, expiry date, and CVV of the PayZe card.
If successfully added, your PayZe card will be shown in the home screen along with any other cards.
How to pay using your QR Code
Tap the QR Code button in the navigation bar to pay using your default payment card.
To pay with a different card:
1. Tap on the card you wish to pay with.
2. Tap on PAY.
3. Present the QR Code at checkout (NOTE: Switch to QRC in China if transacting in China).
4. If a Merchant QR Code is available, tap the Merchant QR Code button and scan the QR Code displayed at the Merchant checkout and follow the in-app prompts to pay.
Viewing transaction history
Each PayZe card will have its individual transaction history.
1. Tap on the selected PayZe card.
2. Tap on the ‘History’ button.
3. To search based on date range for the transaction history, tap on the date on the top left. The longest search period is three months.
Checking your balance
Once you login, you’ll see your Virtual reloadable card and any other gift cards you’ve added to the PayZe Wallet. The balance will be shown at the bottom left of each card image.
Android Tap&Pay (NFC
Android Tap&Pay (NFC)
For Android devices with NFC functionality, you can enable Tap&Pay for your PayZe Wallet.
1. In your Android device settings, enable NFC & Contactless Payment.
2. Set the PayZe Wallet as the default NFC payment method
3. In PayZe Wallet, under settings, tap ‘Set Tap&Pay for Android”
4. Set your default PayZe Card
Securing your Wallet
Placing your card on hold
Placing your card on hold
If your card is lost or stolen, you can place it on temporary hold so it cannot be used.
1. From the Home page, tap the card to place On Hold.
2. On the card details page, tap the On Hold button.
3. Enter the 4-digit captcha code displayed to the right.
4. Tap Submit (If the button is greyed out please check you have all the fields filled out).
5. To release the card, repeat the steps 1 -4 above.
Alternative Login Methods
Alternative Login Methods
The PayZe offers different login methods for both iOS and Android which can be enabled in the ‘More’ page.
Tap on ‘More’ in the navigation bar located at the bottom right. Either Face ID Settings or Fingerprint Settings. Select the desired login method and enable it.
Changing your password & payment ID
To change your password or payment ID, it will be in the ‘More’ page. Select either ‘Change Login Password’ or ‘Change Payment Code’ and follow the on-screen instructions.
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